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    1. I absolutely want to read this. I’ve had it out from the library now for several weeks, and hate to take it back without reading. What a good idea to interview cab drivers!

  1. I’ve read arguments about why cabs are so important, such as the culture of cabs in England and the way drivers have routes and roads and neighborhoods memorized, whereas an Uber of Lyft driver may just use a maps app (which….I don’t see a problem with?). But for some folks, cabs are culture. And it doesn’t help that Uber and Lyft fight against treating workers fairly by claiming no matter how many hours a person drives, it’s still “part-time” or “gig” work.

    1. Yes, and he doesn’t really get into the Uber vs. taxi fight too much here, but since writing this book, Marcello has written lots more about it, so it will be interesting to see how this plays out. Although sad that some people are losing their livelihoods in the process.

  2. I’ve recently stopped driving and gone back to using cabs, something I’ve always enjoyed because, as a chatty person, I hear lots of different views from them rather than just sticking in my own little bubble of like-minded people. Where I live we still really don’t have many immigrants, though, so most of the local cabbies have lived hereabouts all their lives, and keep me up to date with the local gossip. When I was in London, though, it sounds very much like the drivers in this book – almost every mini-cab driver was an immigrant, and often quite happy to tell the story of what had brought them to London. Black cab drivers – actually, that’s phrased badly for people who don’t live here… it means drivers of black cabs, rather than that the driver is black – were still usually indigenous Londoners at that time (because black cabs are more prestigious and more expensive, and require cabbies to do the Knowledge, which is what Melanie is referring to above, whereas minicab drivers don’t have to) and you got a whole different viewpoint from them, often the anti-immigrant viewpoint, in fact. But the Knowledge also means they have an encyclopaedic knowledge of the city – restaurants, bars, hotels, theatres, museums, etc, etc, so great for tourists. Ha! You’ll have gathered I love cabs and cabbies… ;)

    1. Wow this is fascinating! I took a black cab in London, I had no idea they had to go through this test. I can definitely see why cabs are needed in addition to ubers, many people just don’t want to order a car online and that’s fair. I also like being able to walk to a taxi stand and know i can get a ride from someone there….

  3. This one is going straight on my list. I wish I’d thought of writing the book myself. LOL I also really love Rawi Hage’s book about the taxi driver!

    So, you say that it’s sad that cabbies are losing their livelihood in the conflict with Uber/Lyft, and you say that you were happily engaged in reading this book….

    but did the author convince you to reconsider your personal habits, did he make these people come to life so that you are motivated to support the industry that employs them?

    1. He didn’t get too much into the whole debate, although I know he’s written about it for other publications. He did make them come to life, but ultimately when i chose my mode of transportation, it’s going to be based on what i feel is safest at the time. Also, he interviews Rawi Hage!

    2. What have you heard about safety that leans one way or the other? I thought it was more of an socio-economic question (e.g. gig economy vs. workers being protected) that affects drivers’ well-being more than riders?

    3. When I say safety, I mean-will I have to hang around this dark alley for my uber to show up, or do I see a taxi cab across the street that can take me right away? Or, is an Uber closer to me that will come pick me up, or will I have to wait too long for a taxi to pick me up here? It’s all about what’s closest to me, at night time for pick-up

    4. Ahh, so if I’m understanding correctly, you’re not saying that safety is an issue in the Corporate Gig Economy Vs. Workers’ Protections debate, you’re saying it’s a factor in your personal decision-making. I don’t know if you know, but it might be helpful, to realize that you can arrange for a taxi to arrive at a particular time so, for instance, if you have a night meeting you can prearrange to have a ride to coincide with your leaving. I learned a lot about taxi services after moving to Toronto; it all seemed very ad hoc to me, when I was living in smaller places and rarely taking cabs. One of those big-city mysteries. Hah.

    5. Yes yes, I meant my own personal safety, sorry for not clarifying that before. I do know you can order taxis for certain times and arrivals, but in my experience here in Calgary, they only arrive 50% of the time :(

    1. It’s a great book, hopefully you can find it down in the US! It’s by a small press up here in Canada, which can make things difficult…

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